WHAT CARRIER DO YOU SHIP WITH?
All orders are shipped via USPS.
HOW LONG WILL IT TAKE TO RECEIVE MY PACKAGE?
USPS First Class Mail: Processing + Shipping time = 7-10 business days (Mon-Fri).
**Business days does not include Saturdays, Sundays, or US Holidays, therefore if you place an order on those days it will not be processed until the next following business day.
Custom Jewelry orders will take approximately 3-6 weeks to be delivered. Please note this is because items are made to order, and we want you to receive the best quality.
WHAT IF I ORDER CUSTOM ITEMS AND NON-CUSTOM ITEMS TOGETHER?
Items will be shipped separately. This is because all custom items take about 3-6 weeks to be delivered.
HOW DO I TRACK MY ORDER?
Once we ship your order, you will receive an email with your tracking information which you may use https://regal-glam.com/apps/parcelpanel to track your order.
WHAT IF MY ORDER SAYS DELIVERED BUT I DID NOT RECEIVE IT?
Regal Glam is not responsible for lost or stolen packages and cannot replace them. Please contact USPS and provide them with your tracking number or file a claim here: https://www.usps.com/help/claims.htm
**For us to process your order, please make sure your shipping address matches your billing address. We reserve the right to cancel and refund your order if addresses do not match.
By purchasing from REGAL GLAM you accept and agree to these terms and services.